Lead Print & Ship Specialist

FedEx Office and Print Services; Houston (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

FedEx Office and Print Services in Houston is seeking a Lead Consultant to deliver a superior customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, recommend FedEx Office products, and produce complex orders while leveraging consultative skills to suggest alternatives and solutions.

You’ll coordinate store activities, manage production flow, supervise shift members, and handle POS transactions with accuracy in a fast-paced environment.

Qualifications

• High school diploma or equivalent education.
• 2+ years of specialized experience.
• Excellent verbal and written communication skills.

Responsibilities

• Takes customer orders, provides pricing information, and recommends FedEx Office products and services.
• Manages production flow to ensure orders are completed accurately and on time.
• Operates equipment requiring advanced knowledge and expertise; handles complex orders.
• Coordinates pickup and delivery of customer orders and assists in training team members.

Skills

Customer service

Communication

Leadership

Consultative selling

Education

High school diploma or equivalent

Tools

POS terminal

Job description

FedEx Office and Print Services in Houston is seeking a Lead Consultant to deliver a superior customer experience across print, signs & graphics, and shipping. You will take orders, provide pricing, recommend FedEx Office products, and produce complex orders while leveraging consultative skills to suggest alternatives and solutions.

You’ll coordinate store activities, manage production flow, supervise shift members, and handle POS transactions with accuracy in a fast-paced environment.