Lead Phlebotomist: Donor Care & Compliance

Versiti, Inc.; Indianapolis (IN); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Versiti, Inc. is seeking a Phlebotomy Supervisor who will oversee donor collection teams, ensuring on-time delivery of work and high-quality phlebotomy services. The role focuses on staff coaching, regulatory compliance, and improving donor experiences across collection sites.

The successful candidate will mentor Donor Specialists, manage daily operations, and collaborate with other departments to achieve organizational goals. A background in phlebotomy and strong customer service are essential.

Qualifikationen

• High School Diploma or GED required.
• 1-3 years phlebotomy experience preferred.
• Ability to learn and use Ceridian, Hemasphere, Oracle, and HemaTerra.
• Strong attention to detail and safety compliance.

Aufgaben

• Leads donor collection team, redirects issues and problems that arise from Donor Specialists; provide feedback and follow through with team members and supervisors.
• Trains and mentors team members in all aspects of the role.
• Performs donor screening (collects donor histories) and mini-physical.
• Performs phlebotomy, including automation (Alyx and/or Trima).
• Ensures customer issues with a potential negative impact are resolved and the supervisor or manager is informed.

Kenntnisse

Phlebotomy

Team leadership

Regulatory compliance

Customer service

Process improvement

Ausbildung

High School Diploma

GED

Tools

Ceridian

Hemasphere

Oracle

HemaTerra

Jobbeschreibung

Versiti, Inc. is seeking a Phlebotomy Supervisor who will oversee donor collection teams, ensuring on-time delivery of work and high-quality phlebotomy services. The role focuses on staff coaching, regulatory compliance, and improving donor experiences across collection sites.

The successful candidate will mentor Donor Specialists, manage daily operations, and collaborate with other departments to achieve organizational goals. A background in phlebotomy and strong customer service are essential.