Lead Mobile Phlebotomist — Donor Care & Team Coaching

Versiti Blood Center of Indiana; Indianapolis (IN); On-site; USD 39,000 - 52,000; Full time

Job summary

Versiti Blood Center of Indiana seeks a phlebotomy team lead responsible for on-time delivery of work, coaching staff, and ensuring quality in donor collection. The role applies DOT guidelines, trains staff, and maintains safety across sites to optimize the donor experience and collection operations.

Ideal candidates have 1–3 years of phlebotomy experience, a high school diploma or GED, and strong problem-solving and customer-service skills to drive reliable collections and donor satisfaction.

Qualifications

• High School Diploma required.
• GED required.
• Combination of health care degree or certification preferred.
• 1–3 years phlebotomy experience preferred.

Responsibilities

• Follows DOT guidelines when operating mobile van and transports staff and supplies.
• Lead donor collection team and provide feedback to team members.
• Ensure donors are treated with customer service excellence and build donor relationships.
• Train and mentor team members in all aspects of the role.
• Perform donor screening, phlebotomy, and preparation of units for transport.
• Maintain safety and quality control across collection sites.

Skills

Customer service

Problem solving

Team leadership

Regulatory compliance

Education

High School Diploma

GED

Tools

Ceridian

Hemasphere

Oracle

HemaTerra

Microsoft Suite

Job description

Versiti Blood Center of Indiana seeks a phlebotomy team lead responsible for on-time delivery of work, coaching staff, and ensuring quality in donor collection. The role applies DOT guidelines, trains staff, and maintains safety across sites to optimize the donor experience and collection operations.

Ideal candidates have 1–3 years of phlebotomy experience, a high school diploma or GED, and strong problem-solving and customer-service skills to drive reliable collections and donor satisfaction.