Lead Medical Support Assistant — Community Care

Veterans Health Administration; Danville (IL); On-site; USD 53,000 - 69,000; Full time

Job summary

Veterans Health Administration in Danville, IL, is seeking a Lead Medical Support Assistant to oversee Community Care operations across clinic-based, inpatient, call center, and outpatient settings. The role involves coordinating schedules, ensuring confidentiality, and working with clinicians and case managers while acting with limited supervision.

The position is non-telework, requires a full-time commitment, and operates from 7:30 am to 4:00 pm, Monday through Friday.

Qualifications

• Confidentiality must be maintained in handling information.
• Communicates with physicians, case managers, and allied health staff.
• Works independently with minimal supervision.

Responsibilities

• Plan and organize work to meet local and VA-wide deadlines and complete analysis requirements and special assignments.
• Report backlogs and difficulties in meeting deadlines or securing information.
• Refer non-routine or high-technical problems to the supervisor.

Skills

Interpersonal skills

Confidentiality

Decision making

Job description

Veterans Health Administration in Danville, IL, is seeking a Lead Medical Support Assistant to oversee Community Care operations across clinic-based, inpatient, call center, and outpatient settings. The role involves coordinating schedules, ensuring confidentiality, and working with clinicians and case managers while acting with limited supervision.

The position is non-telework, requires a full-time commitment, and operates from 7:30 am to 4:00 pm, Monday through Friday.