Lead Medical Support Assistant: Clinic Operations Leader

US Department of Veterans Affairs; Redlands (CA); On-site; USD 48,000 - 56,000; Full time

Job summary

The US Department of Veterans Affairs seeks a Lead Medical Support Assistant for the Loma Linda VA Clinic in Redlands, CA. The LMSA coordinates assignments and workflow across an interdisciplinary unit and oversees daily workload assessments to ensure proper staffing coverage.

Responsibilities include evaluating training records and determining training needs for Medical Support Assistants to support multiple clinics, while applying KSAs to improve access to care. This is a GS-07 level position.

Qualifications

• High school diploma, GED, or state proficiency certificate.
• English language proficiency required per VA standards.
• Foreign education evaluation acceptable if applicable.

Responsibilities

• Coordinate assignments and workflow in an interdisciplinary unit.
• Perform daily workload assessments and assign work to staff.
• Ensure proper staffing coverage and monitor training records.
• Determine training needs of MSAs to support multiple clinics.
• Provide staff development and training as needed.

Skills

Workflow coordination

Staffing management

Interdisciplinary communication

Training & development

Medical terminology

Patient systems literacy

Education

High school diploma / GED

Job description

The US Department of Veterans Affairs seeks a Lead Medical Support Assistant for the Loma Linda VA Clinic in Redlands, CA. The LMSA coordinates assignments and workflow across an interdisciplinary unit and oversees daily workload assessments to ensure proper staffing coverage.

Responsibilities include evaluating training records and determining training needs for Medical Support Assistants to support multiple clinics, while applying KSAs to improve access to care. This is a GS-07 level position.