Lead Medical Support Coordinator

U.S. Department of Veterans Affairs; Redlands (CA); In loco; USD 56.000 - 68.000; Tempo pieno

Descrizione del lavoro

U.S. Department of Veterans Affairs in Redlands, CA seeks a Lead Medical Support Assistant (LMSA) for the Community Care service at the Loma Linda VA Clinic.

The LMSA coordinates assignments and daily workload across an interdisciplinary unit, ensures staffing coverage, reviews training records, and identifies training needs to support multiple clinics. Responsibilities include staff development, coordinating with care teams, and delivering prompt patient service.

Competenze

• Citizenship requirements as per VA policy
• English language proficiency required
• High school diploma or GED or equivalent
• Foreign education considerations for creditability
• Grandfathering provisions for current VA employees
• GS-07 grade criteria and KSAs demonstrated in experience and knowledge of medical terminology

Mansioni

• Lead Medical Support Assistant responsibilities include coordinating assignments and workflow across clinics
• Assess daily workload and ensure proper staffing coverage
• Evaluate training records and determine training needs for MSAs
• Provide staff development and training and manage staffing/workflow priorities
• Offer direct customer/patient service and resolve issues promptly
• Follow up to ensure satisfactory resolution and communicate clearly to patients and staff

Descrizione del lavoro

U.S. Department of Veterans Affairs in Redlands, CA seeks a Lead Medical Support Assistant (LMSA) for the Community Care service at the Loma Linda VA Clinic.

The LMSA coordinates assignments and daily workload across an interdisciplinary unit, ensures staffing coverage, reviews training records, and identifies training needs to support multiple clinics. Responsibilities include staff development, coordinating with care teams, and delivering prompt patient service.