Lead Mailroom & Shipping Coordinator (On-Site)

SPS; Costa Mesa (CA); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

We Recognize Talent

Paid Time Off

Bonuses

Job summary

SPS is seeking a Lead Mailroom Associate in Costa Mesa to oversee inbound/outbound mail, package handling, and shipping/receiving operations. You will manage staff, ensure timely delivery of materials, and maintain accurate records while delivering excellent service to SPS employees and clients.

The role emphasizes on-site operations, customer focus, and professional decorum. The successful candidate will have lead experience, strong communication, and a can-do attitude to support a busy

Qualifications

• High School Diploma (or equivalent) required.
• 2+ years prior work experience preferred.
• 1+ year of lead experience preferred, or the equivalent of professional experiences.
• Ability to work assigned work hours determined by manager.
• Excellent organizational and time management skills.
• Analytical abilities and aptitude in problem-solving.
• Superb written and verbal communication skills.
• Current knowledge or ability to learn computer-based systems required for functions of position.
• Adhere to all policies and procedures required.

Responsibilities

• Provides 5-star customer service to all employees (in all forms of communication).
• Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package.
• Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine.
• Maintains records of receipt, mailing dates, and other required information.
• Manages outgoing mail/package transactions.
• Performs duties associated with shipping and receiving of materials.
• Notifies employees upon receipt of inbound deliveries.
• Distributes mail/packages to company personnel.
• Acts as point of contact for company personnel on mail/package inquiries.
• Submit work orders for certain requests.

Skills

Communication skills

Customer service

MS Office

Multitasking

Organizational skills

MFD equipment

Shipping/receiving procedures

Independent worker

Packing materials/packing slips

Job description

SPS is seeking a Lead Mailroom Associate in Costa Mesa to oversee inbound/outbound mail, package handling, and shipping/receiving operations. You will manage staff, ensure timely delivery of materials, and maintain accurate records while delivering excellent service to SPS employees and clients.

The role emphasizes on-site operations, customer focus, and professional decorum. The successful candidate will have lead experience, strong communication, and a can-do attitude to support a busy