Lead Lift Operator - Train, Lead & Safely Serve Guests

Guest Services, Inc.; Biwabik (MN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health coverage

401(k) plan

Paid time off

Mountain passes

Job summary

Giants Ridge is seeking a Lead Lift Operator to oversee daily lift operations across winter and summer seasons, train and mentor Lift Operators, and ensure safe, efficient guest movement on all lifts. You will work with the Mountain Manager and Director of Mountain Operations to provide direction, breaks, and maintain a strong safety standard for guests and staff.

This is a full-time, year-round role with a schedule that may include day, evening, weekend, and holiday shifts to meet seasonal and

Qualifications

• Must be at least 18 years old.
• At least 1 year of previous lift operations experience is preferred.
• Must have a strong work ethic and be dependable.
• Ability to understand verbal and written instructions effectively.
• Must have strong customer service and communication skills.

Responsibilities

• Assists in the setting up of multiple lifts each day.
• Provides daily on the job training to new and returning lift operators.
• Leads Lift Operators in the completion of tasks as assigned by the Mountain Manager, Director of Mountain Operations, and Lift Maintenance Manager.
• Trains and instructs team members in all established opening, on-shift and closing policies and procedures.
• Instructs and assists others in maintenance of lift loading / unloading areas, ramps, lift entrances, and mazes in such a manner as to ease the guests' use of the lift.
• Monitors guests' use of lifts, including checking tickets and denying use of the lifts.
• Provides a welcoming environment for all staff and guests.
• Be knowledgeable about, follow and enforce all Giants Ridge policies, procedures and protocols.
• Conducts and legibly documents daily inspections of lifts, tows and conveyors.
• Effectively communicates problems to Supervisors and/or lift maintenance personnel.
• Instructs participants in the proper use of Giants Ridge facilities, equipment and activity offerings.
• Assists in the evacuation of a disabled lift.
• Performs other duties as assigned.

Skills

Customer service

Communication

Team leadership

Training

Outdoor work

Job description

Giants Ridge is seeking a Lead Lift Operator to oversee daily lift operations across winter and summer seasons, train and mentor Lift Operators, and ensure safe, efficient guest movement on all lifts. You will work with the Mountain Manager and Director of Mountain Operations to provide direction, breaks, and maintain a strong safety standard for guests and staff.

This is a full-time, year-round role with a schedule that may include day, evening, weekend, and holiday shifts to meet seasonal and