Winter Lift Lead Operator — Training & Safety Leader

Guest Services, Inc.; Biwabik (MN); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Free employee passes

Discounts on food and apparel

Flexible scheduling

Job summary

Giants Ridge in Minnesota is seeking a Lead Lift Operator to supervise chairlift and conveyor operations and deliver a safe, memorable guest experience.

You will train new operators, provide daily direction, assist with break coverage, and set the standard for safety, teamwork, and service.

This is a full-time, winter seasonal role averaging about 40 hours per week with a mix of day, evening, weekend, and holiday shifts.

Qualifications

• At least 18 years old.
• 1+ year of lift operations experience required.
• Strong work ethic and dependable.
• Ability to understand verbal and written instructions.
• Strong customer service and communication skills.

Responsibilities

• Assists in the setting up of multiple lifts each day.
• Provides daily on the job training to new and returning lift operators.
• Leads Lift Operators in the completion of tasks as assigned by the Mountain Manager, Director of Mountain Operations, and Lift Maintenance Manager.
• Trains and instructs team members in all established opening, on-shift and closing policies and procedures.
• Instructs and assists others in maintenance of lift loading / unloading areas, ramps, lift entrances, and mazes in such a manner as to ease the guests' use of the lift.
• Monitors guests' use of lifts, including checking tickets and denying use of the lifts.
• Provides a welcoming environment for all staff and guests.
• Be knowledgeable about, follow and enforce all Giants Ridge policies, procedures and protocols.
• Conducts and legibly documents daily inspections of lifts, tows and conveyors.
• Effectively communicates problems to Supervisors and/or lift maintenance personnel.
• Instructs participants in the proper use of Giants Ridge facilities, equipment and activity offerings.
• Assists in the evacuation of a disabled lift.
• Performs other duties as assigned.

Skills

Lift operations

Customer service

Communication

Leadership

Dependability

Job description

Giants Ridge in Minnesota is seeking a Lead Lift Operator to supervise chairlift and conveyor operations and deliver a safe, memorable guest experience.

You will train new operators, provide daily direction, assist with break coverage, and set the standard for safety, teamwork, and service.

This is a full-time, winter seasonal role averaging about 40 hours per week with a mix of day, evening, weekend, and holiday shifts.