Lead Last Mile Operations Manager

RXO CORPORATE SOLUTIONS; Dallas (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vis

401(k) retirement plan with up to 5%

Pre-tax accounts to help streamline

Company-paid disability and life

Employee Assistance Program (EAP)

Career and Leadership Development

Paid time off, holidays, and volunteer

Job summary

RXO CORPORATE SOLUTIONS is seeking a Manager, Last Mile Operations in Dallas, TX. You will oversee daily carrier operations, plan routes, monitor performance, and lead a team to meet service levels for customers across North America.

You will mentor staff, handle hiring and coaching, ensure policy compliance, and optimize routes and dispatches to improve efficiency while maintaining quality and safety standards.

Qualifications

• 5 years of related logistics and supervisory experience.
• Experience with Microsoft Office such as Word, Outlook, and Excel.
• Bachelor's degree in business, logistics, or similar.

Responsibilities

• Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers
• Develop and mentor staff to reach goals; train staff on company policies and procedures
• Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues
• Ensure compliance with corporate warehouse policies, procedures, and programs
• Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems
• Use route planning software to build efficient delivery routes
• Manage the dispatch of contract carriers and resolve issues throughout the day
• Identify problem areas, including restructuring routes to improve operational efficiencies
• Train and develop contract carriers, and dispatchers to meet and exceed customer expectations
• Ensure that all work is completed accurately and within established time frame
• Ensure photos are taken for every job
• Allocate and request additional resources as needed

Skills

Logistics management

Supervisory experience

Bilingual English/Spanish

Education

Bachelor's degree in business, logistics, or similar

Tools

Microsoft Office (Word, Outlook, Excel)

Job description

RXO CORPORATE SOLUTIONS is seeking a Manager, Last Mile Operations in Dallas, TX. You will oversee daily carrier operations, plan routes, monitor performance, and lead a team to meet service levels for customers across North America.

You will mentor staff, handle hiring and coaching, ensure policy compliance, and optimize routes and dispatches to improve efficiency while maintaining quality and safety standards.