Senior Last Mile Operations Manager

RXO, Inc.; United States; Remote; USD 75,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

401(k) retirement plan

Health insurance

Tuition reimbursement

Employee Assistance Program

Job summary

RXO, Inc. invites experienced logistics professionals to join as Manager, Last Mile Operations in the United States. You will oversee daily operations of contract carriers, plan efficient delivery routes, monitor performance, and lead a team to meet service standards.

The role emphasizes mentorship, policy compliance, and effective dispatch management within a dynamic network. The position requires ~5 years in logistics supervision, proficiency with Microsoft Office, and a willingness to work

Qualifications

• 5 years of related logistics and supervisory experience.
• Experience with Microsoft Office such as Word, Outlook, and Excel.

Responsibilities

• Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers
• Develop and mentor staff to reach goals; train staff on company policies and procedures
• Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues
• Ensure compliance with corporate warehouse policies, procedures, and programs
• Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems
• Use route planning software to build efficient delivery routes
• Manage the dispatch of contract carriers and resolve issues throughout the day
• Identify problem areas, including restructuring routes to improve operational efficiencies
• Train and develop contract carriers, and dispatchers to meet and exceed customer expectations
• Ensure that all work is completed accurately and within established time frame
• Ensure photos are taken for every job
• Allocate and request additional resources as needed

Skills

Logistics supervisory experience

Leadership and mentoring

Education

Bachelor's degree in business or logistics

Tools

Microsoft Office

Job description

RXO, Inc. invites experienced logistics professionals to join as Manager, Last Mile Operations in the United States. You will oversee daily operations of contract carriers, plan efficient delivery routes, monitor performance, and lead a team to meet service standards.

The role emphasizes mentorship, policy compliance, and effective dispatch management within a dynamic network. The position requires ~5 years in logistics supervision, proficiency with Microsoft Office, and a willingness to work