Last Mile Operations Leader — Drive Efficiency & Growth

RXO Inc.; Houston (TX); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with up to 5% match

Pre-tax accounts

Disability and life insurance

Employee Assistance Program

Career and Leadership Development

Paid time off + holidays

Job summary

RXO Inc. is seeking a Lead, Operations in Last Mile to coordinate with site leadership and support home delivery services across North America. You will help drive day-to-day operations and build a career with a company that values leadership and teamwork.

You will mentor material handlers and dispatchers, optimize routes, and leverage metrics to deliver safe, efficient, and reliable service for customers and contract carriers.

Qualifications

• 4 years of experience in operations.
• 2 years of experience in logistics or transportation, inventory control and merchandise reconciliation.
• Excellent verbal and written communication skills.
• Strong interpersonal and leadership skills.

Responsibilities

• Foster teamwork and provide daily support to a group of associates to ensure process efficiency.
• Leverage operational metrics to identify improvement areas and create actionable plans to improve the business.
• Train material handlers to meet performance goals for safety, quality, and productivity.
• Foster relationships with warehouse teams, contract carriers, and driver helpers.
• Manage dispatch of contract carriers and resolve issues throughout the day.
• Partner with Operations Manager to identify problem areas and restructure routes for efficiency.
• Train and develop contract carriers, dispatchers, and warehouse personnel to meet customer expectations.

Skills

Leadership

Communication

Interpersonal skills

Tools

Microsoft Office

Job description

RXO Inc. is seeking a Lead, Operations in Last Mile to coordinate with site leadership and support home delivery services across North America. You will help drive day-to-day operations and build a career with a company that values leadership and teamwork.

You will mentor material handlers and dispatchers, optimize routes, and leverage metrics to deliver safe, efficient, and reliable service for customers and contract carriers.