Lead Front Desk & Patient Experience Specialist

Providence; Alaska; On-site; USD 33,000 - 50,000; Full time

Job summary

Providence is seeking a Lead Senior Patient Services Specialist to oversee front desk operations and mentor Patient Service Specialists at the Providence Alaska Medical Center in Anchorage. The role emphasizes compassion, efficiency, and a high-quality patient experience in every encounter.

The position requires four years of healthcare front office experience and a preferred HS diploma or GED. The base pay is described within the posted wage range with opportunities for shift incentives and

Qualifications

• Four (4) years in Healthcare Front Office/Administration Employment.

Responsibilities

• Lead responsibilities include overseeing daily front desk operations and supporting the Patient Service Specialists; acts as a resource in the absence of management; greets patients with compassionate service to ensure a high-quality experience.

Education

H.S. Diploma or GED

Job description

Providence is seeking a Lead Senior Patient Services Specialist to oversee front desk operations and mentor Patient Service Specialists at the Providence Alaska Medical Center in Anchorage. The role emphasizes compassion, efficiency, and a high-quality patient experience in every encounter.

The position requires four years of healthcare front office experience and a preferred HS diploma or GED. The base pay is described within the posted wage range with opportunities for shift incentives and