Patient Experience Specialist - Front Desk

Providence; Anchorage (AK); Hybrid; USD 28,000 - 41,000; Part time

Benefits offered by this job

Benefits package

On-site role

Job summary

Providence Jobs in Anchorage is seeking a Patient Services Specialist to be the first point of contact for patients and visitors in person or by phone. You will uphold a high level of patient satisfaction through courteous, responsive service and accurate information.

Role supports the Providence mission and offers a comprehensive benefits package and opportunities within a large network across Alaska. The position is on-site with a part-time schedule and wage range listed in the posting.

Qualifications

• 1 year customer service experience, or
• Successful completion of Providence internship.

Responsibilities

• Assist patients and visitors in person or by phone.
• Maintain a high level of patient satisfaction through courteous service.
• Support the patient access process and related administrative tasks.

Skills

Customer service

Medical terminology

EMR systems

Education

Providence internship completion

Tools

Electronic medical records (EMR)

Job description

Providence Jobs in Anchorage is seeking a Patient Services Specialist to be the first point of contact for patients and visitors in person or by phone. You will uphold a high level of patient satisfaction through courteous, responsive service and accurate information.

Role supports the Providence mission and offers a comprehensive benefits package and opportunities within a large network across Alaska. The position is on-site with a part-time schedule and wage range listed in the posting.