Patient Services Front Desk Specialist

Agence PROvidence; Anchorage (AK); On-site; USD 28,000 - 42,000; Full time

Job summary

Providence Crisis Stabilization Center in Anchorage, AK is hiring a Patient Services Specialist for full-time day shift. The role greets patients and visitors, answers calls, and ensures a welcoming, patient-focused experience in a busy clinical setting.

Main duties include being the first point of contact, guiding patients, and supporting clinic operations to uphold Providence's mission of compassionate care.

Qualifications

• 1 year customer service experience, or
• Successful completion of Providence internship.

Responsibilities

• First point of contact for patients or visitors in person or by phone.
• Provide exceptional customer service to maintain high patient satisfaction.

Skills

Customer service

Communication

Phone etiquette

Tools

EMR systems

Job description

Providence Crisis Stabilization Center in Anchorage, AK is hiring a Patient Services Specialist for full-time day shift. The role greets patients and visitors, answers calls, and ensures a welcoming, patient-focused experience in a busy clinical setting.

Main duties include being the first point of contact, guiding patients, and supporting clinic operations to uphold Providence's mission of compassionate care.