Lead End User Support Engineer (Hybrid)

County of Anoka; Anoka (MN); Hybrid; USD 80,000 - 112,000; Full time

Benefits offered by this job

Paid time off

Holidays

Health insurance

Dental and vision insurance

Pension plan

Job summary

County of Anoka seeks a Lead End User Support Engineer to manage Windows endpoints, domain services, and Microsoft 365 workloads across ~2,500 devices. The role is hybrid, full-time, with a rotating on-call schedule and opportunities for advancement.

The position emphasizes hands-on leadership, gap analysis in endpoint environments, and implementing enterprise-wide end-user technology solutions with cross-team collaboration.

Qualifications

• Hands-on engineer able to identify gaps in endpoint environments.
• Experience with Windows endpoint management and VDI advocated.
• Ability to lead new technology initiatives across devices and users.

Responsibilities

• Lead enterprise desktop engineering to ensure reliability and security.
• Engineer and administer Windows endpoint platform and related services.
• Provide escalated support for VDI and end-user tech.
• Lead project initiatives with plans, schedules and acceptance criteria.

Tools

Windows endpoint platform

Microsoft 365 client apps

Virtual Desktop Infrastructure

Mobile Device Management

Job description

County of Anoka seeks a Lead End User Support Engineer to manage Windows endpoints, domain services, and Microsoft 365 workloads across ~2,500 devices. The role is hybrid, full-time, with a rotating on-call schedule and opportunities for advancement.

The position emphasizes hands-on leadership, gap analysis in endpoint environments, and implementing enterprise-wide end-user technology solutions with cross-team collaboration.