Senior Microsoft 365 & Endpoint Engineer — Hybrid Remote

LG Energy Solution Vertech, Inc.; Westborough (MA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Premium benefits (medical, dental, 100

Hybrid work model

Job summary

LG Energy Solution Vertech, Inc. in Westborough, MA seeks a hands-on Senior Systems Administrator to manage Microsoft 365 environment, endpoint platforms, and employee lifecycle processes.

You will administer Intune, Autopilot, Teams, SharePoint Online, Exchange Online, and Barracuda while collaborating with Helpdesk, Security, HR, and global IT partners. Primary duties include onboarding/offboarding, license management, device provisioning, MDM for iOS, AV support for Town Hall, and automation

Qualifications

• Five or more years of experience in Microsoft 365, endpoint administration, systems administration, or IT operations.

Responsibilities

• Administer Microsoft 365 services, including Teams, SharePoint Online, Exchange Online, and related collaboration tools.
• Manage user accounts, group memberships, licenses, mailboxes, permissions, and access changes.
• Coordinate and execute employee onboarding, transfers, and offboarding.
• Administer Microsoft Intune and Windows Autopilot for device enrollment, provisioning, configuration, application deployment, and compliance.
• Administer mobile device management (MDM) for iPhones and iPads, including enrollment, configuration profiles, application deployment, and compliance policies.
• Serve as the operational owner of ManageEngine, including endpoint agents, software deployment, patching, reporting, and platform health.
• Troubleshoot Microsoft 365, endpoint, access, email, and device provisioning issues.
• Own and resolve Level 2 Helpdesk tickets, providing escalated technical support beyond initial triage.
• Provide audio/visual (AV) support for Teams-enabled conference rooms and company Town Hall meetings, ensuring reliable audio, video, and presentation connectivity.
• Support approved Power Automate workflows used for IT operations and user lifecycle processes.
• Administer assigned Barracuda email security functions and help resolve email delivery and filtering issues.
• Support Microsoft 365 and endpoint integration activities with global IT teams, including Multi-Tenant Organization (MTO).
• Partner with the Network and Cloud Infrastructure engineers on shared platforms such as Microsoft Entra ID, Azure, certificates, and network security, including cross-training and providing backup coverage across teams.
• Maintain technical documentation, standard operating procedures, configuration records, and knowledge articles.
• Apply least-privilege, security, governance, and change-management practices.
• Identify opportunities to standardize and automate recurring IT processes.
• Participate in incident resolution, platform upgrades, migrations, and service improvement initiatives.

Skills

Microsoft 365 administration

Endpoint administration

IT operations

Team collaboration

Problem solving

Documentation

Education

Bachelor's degree in Information Technology, Computer Science, or related field

Tools

Microsoft Intune

Windows Autopilot

ManageEngine

Barracuda

Microsoft Entra ID

Azure

Power Automate

PowerShell

Job description

LG Energy Solution Vertech, Inc. in Westborough, MA seeks a hands-on Senior Systems Administrator to manage Microsoft 365 environment, endpoint platforms, and employee lifecycle processes.

You will administer Intune, Autopilot, Teams, SharePoint Online, Exchange Online, and Barracuda while collaborating with Helpdesk, Security, HR, and global IT partners. Primary duties include onboarding/offboarding, license management, device provisioning, MDM for iOS, AV support for Town Hall, and automation