Lead Deco Sales & Training Specialist

Floor & Decor; Conyers (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Employee Stock Purchase Plan

Medical, Dental, Vision

Job summary

Floor & Decor in Conyers, GA is seeking a dedicated trainer to develop Product Sales Specialists and ensure customers receive outstanding service and product information. You will lead training, oversee certifications, and maintain strong merchandising standards.

The role requires at least 1 year in customer service or sales, excellent communication, and the ability to multi-task in a busy retail environment. This is a full-time, on-site position with growth opportunities.

Qualifications

• High School Diploma or GED required.
• 1 year of customer service/sales experience or equivalent.
• Excellent verbal and written communication skills.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Lead and train Product Sales Specialists to deliver exceptional customer service.
• Ensure accurate product knowledge and merchandising across the department.
• Oversee certification courses and merchandise placement.
• Communicate SOP changes to associates in a timely manner.
• Greet customers and assist with product questions and selections.

Skills

Customer service

Communication skills

Multi-tasking

Retail knowledge

Education

High School Diploma or GED

Tools

Forklift proficiency

Job description

Floor & Decor in Conyers, GA is seeking a dedicated trainer to develop Product Sales Specialists and ensure customers receive outstanding service and product information. You will lead training, oversee certifications, and maintain strong merchandising standards.

The role requires at least 1 year in customer service or sales, excellent communication, and the ability to multi-task in a busy retail environment. This is a full-time, on-site position with growth opportunities.