Lead, Customer Engagement Platforms & Data

Scorpion Therapeutics

United States

Remote

USD 170,000 - 210,000

Full time

9 days ago
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Job summary

Scorpion Therapeutics seeks an Associate Director, Customer Engagement Platforms & Data, to lead product management and delivery for commercial and medical engagement systems within biopharma. Based in San Diego with up to 20% travel, you will translate engagement strategies into scalable platform capabilities and drive governance, adoption, and value realization.

You will oversee platforms including Veeva, Salesforce, and marketing automation, ensuring compliant handling of customer data across

Qualifications

  • Bachelor's degree in business, IT, or life sciences.
  • 8+ years in business technology or IT with 5+ years in biotech/pharma.
  • Experience leading product/platform delivery, backlog, architecture, and integrations.

Responsibilities

  • Translate engagement strategies into roadmaps, requirements, and release plans.
  • Lead technical delivery for platforms including Veeva, Salesforce, and marketing automation.
  • Collaborate on customer data initiatives across HCP, HCO, payer, and patient domains.
  • Partner on digital innovation and AI use cases.
  • Oversee lifecycle operations, privacy, security, and regulatory compliance.

Skills

Product backlog management
Architecture
Integration
Troubleshooting
Regulated environments
APIs
Data governance
Vendor management

Education

Bachelor's degree in Business, IT, or Life Sciences

Tools

Veeva
Salesforce
Marketing Automation

Job description

Scorpion Therapeutics seeks an Associate Director, Customer Engagement Platforms & Data, to lead product management and delivery for commercial and medical engagement systems within biopharma. Based in San Diego with up to 20% travel, you will translate engagement strategies into scalable platform capabilities and drive governance, adoption, and value realization.

You will oversee platforms including Veeva, Salesforce, and marketing automation, ensuring compliant handling of customer data across

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