Associate Director, Customer Engagement Platforms & Data

Scorpion Therapeutics; California (MO); Hybrid; USD 150,000 - 210,000; Full time

Benefits offered by this job

Hybrid work model

Up to 20% travel

Job summary

Scorpion Therapeutics seeks an Associate Director to lead Customer Engagement Platforms and Data, directing product management and solution architecture for commercial and medical engagement capabilities.

The role drives CRM, digital engagement, analytics, and integrations while partnering on data governance, security, and regulatory compliance across biotech programs.

Qualifications

• Bachelor's degree in business, IT, or life sciences.
• 8+ years in business technology with 5+ in biotech/pharma.
• 3+ years leading product/platform delivery.
• Hands-on experience in SaaS, APIs, customer data management, and regulated environments.

Responsibilities

• Translate business strategies into scalable platform solutions.
• Manage delivery of CRM, digital engagement, analytics, and integration projects.
• Partner with cross-functional teams on data governance, security, and compliance.
• Oversee lifecycle and vendor management.

Skills

SaaS

APIs

Customer data management

Regulatory environments

Education

Bachelor's degree in Business/IT/Life Sciences

Job description

Role

Associate Director, Customer Engagement Platforms & Data, leading product management and solution architecture for commercial and medical customer engagement capabilities within biotech.

Responsibilities

Translate business strategies into scalable platform solutions, manage delivery of CRM, digital engagement, analytics, and integration projects, partner with cross-functional teams on data governance, security, and compliance, and oversee lifecycle and vendor management.

Qualifications

Bachelor's in business, IT, or life sciences; 8+ years in business technology, with 5+ in biotech/pharma, including 3+ leading product/platform delivery; hands-on experience in SaaS, APIs, customer data management, and regulated environments.

High-Value

Pharma/biotech, commercial/medical affairs, omnichannel engagement, customer data, API/integration expertise, regulatory compliance, digital solutions, and vendor collaboration.

Work Setup

Hybrid/remotely based in San Diego, with up to 20% travel.