Lead Coordinator – ObGyn & Midwifery Operations

University of Vermont Medical Center; Middlebury (VT); On-site; USD 32,000 - 47,000; Full time

Job summary

University of Vermont Health - Porter Medical Center in Middlebury, VT, seeks a Lead Coordinator for ObGyn & Midwifery to supervise front desk activities, optimize patient flow, and coordinate with clinical teams. The role focuses on ensuring smooth daily operations for busy clinics serving 100+ patients daily across 12 providers.

The ideal candidate has medical office experience, strong communication, and leadership skills, with knowledge of scheduling systems and EHR familiarity (Meditech/Epic

Qualifications

• Minimum one year of education and/or experience in a medical office setting.
• Skills in oral and written communication, negotiation, problem resolution and coordination.
• Knowledge of computer applications and word processing.
• Knowledge of LSS and Meditech/Epic preferred.

Responsibilities

• Daily Oversight: Supervise and support front desk team members, ensuring adherence to workflows and service standards.
• Process & Procedure Management: Maintain and improve scheduling, check-in/check-out, and patient flow processes.
• Staff Coordination: Assign tasks, monitor performance, and provide coaching to foster a collaborative and efficient work environment.
• Problem Solving: Address operational challenges promptly and effectively, ensuring minimal disruption to patient care.
• Communication: Serve as the primary liaison between front desk staff, clinical teams, and management.
• Compliance: Ensure adherence to organizational policies, privacy regulations, and quality standards.

Skills

Oral communication

Written communication

Negotiation

Coordination

Problem solving

Process improvement

Education

Medical office experience

Tools

Computer skills

Word processing

Job description

University of Vermont Health - Porter Medical Center in Middlebury, VT, seeks a Lead Coordinator for ObGyn & Midwifery to supervise front desk activities, optimize patient flow, and coordinate with clinical teams. The role focuses on ensuring smooth daily operations for busy clinics serving 100+ patients daily across 12 providers.

The ideal candidate has medical office experience, strong communication, and leadership skills, with knowledge of scheduling systems and EHR familiarity (Meditech/Epic