Lead ObGyn Coordinator: Patient Flow & Ops Leader

UVM Health Network- Porter Medical Center; Middlebury (VT); On-site; USD 52,000 - 66,000; Full time

Job summary

Porter Medical Center is seeking a highly organized Lead Coordinator to oversee front desk operations for a busy ObGyn practice serving 100+ patients daily across multiple providers. The role focuses on leadership, process improvement, and exceptional patient experience while ensuring operational efficiency.

Responsibilities include supervising front desk staff, optimizing scheduling and patient flow, and coordinating with clinical teams.

Qualifications

• One year of medical office experience or education.
• Strong communication, negotiation and coordination skills.
• Knowledge of computer applications and word processing.
• Familiarity with LSS and Meditech/Epic preferred.
• Experience in ObGyn or women's health preferred.

Responsibilities

• Oversee front desk team to ensure adherence to workflows and service standards.
• Manage and improve scheduling, check-in/check-out, and patient flow processes.
• Coordinate tasks, monitor performance, and coach staff for efficiency.
• Address operational challenges promptly to minimize impact on patient care.
• Serve as liaison between front desk staff, clinical teams and management.
• Ensure compliance with organizational policies, privacy regulations and quality standards.

Skills

Leadership

Interpersonal

Communication

Problem-solving

Coordination

EHR familiarity

Education

One year of medical office experience

Tools

Meditech/Epic

Microsoft Office

Scheduling systems

Job description

Porter Medical Center is seeking a highly organized Lead Coordinator to oversee front desk operations for a busy ObGyn practice serving 100+ patients daily across multiple providers. The role focuses on leadership, process improvement, and exceptional patient experience while ensuring operational efficiency.

Responsibilities include supervising front desk staff, optimizing scheduling and patient flow, and coordinating with clinical teams.