Lead ObGyn Front Desk & Operations Coordinator

University of Vermont Health Network; Middlebury (VT); On-site; USD 32,000 - 47,000; Full time

Job summary

Porter ObGyn is seeking a Lead Coordinator to oversee front desk operations for a busy practice serving 100+ patients daily across 12 providers. The role focuses on leadership, process improvement, and ensuring exceptional patient experience and operational efficiency.

The position requires strong organizational and communication skills, with knowledge of EHRs and scheduling systems; union environment noted. Located in Middlebury, VT, with standard daytime shifts.

Qualifications

• Minimum one year of education and/or experience in a medical office setting.
• Skills in oral and written communication, negotiation, problem resolution and coordination.
• Knowledge of computer applications and word processing.
• Knowledge of LSS and Meditech/Epic preferred.

Responsibilities

• Daily Oversight: Supervise front desk team members and ensure service standards.
• Process & Procedure Management: Maintain and improve scheduling and patient flow.
• Staff Coordination: Assign tasks and coach staff for efficiency.
• Problem Solving: Address operational challenges with minimal disruption to patient care.
• Communication: Liaise between front desk staff, clinical teams, and management.
• Compliance: Ensure adherence to privacy regulations and quality standards.

Skills

Communication

Leadership

Organization

Problem solving

Education

Medical office experience

Tools

Meditech/Epic

Job description

Porter ObGyn is seeking a Lead Coordinator to oversee front desk operations for a busy practice serving 100+ patients daily across 12 providers. The role focuses on leadership, process improvement, and ensuring exceptional patient experience and operational efficiency.

The position requires strong organizational and communication skills, with knowledge of EHRs and scheduling systems; union environment noted. Located in Middlebury, VT, with standard daytime shifts.