Lead Coordinator, ObGyn & Women's Health Ops

UVM Health - Porter Medical Center; Middlebury (VT); On-site; USD 52,000 - 76,000; Full time

Job summary

Porter ObGyn in Middlebury, VT seeks a Lead Coordinator to supervise front desk operations and optimize patient flow in a busy practice serving 100+ patients daily across 12 providers. You will lead front desk staff, oversee scheduling and check-in/out processes, coach teams, and partner with clinical and management to improve service quality while maintaining compliance and privacy standards.

Candidates should have at least one year of medical office experience; knowledge of EHR systems such as

Qualifications

• Minimum one year of education and/or experience in a medical office setting.
• Knowledge of computer applications and word processing.

Responsibilities

• Daily Oversight: Supervise and support front desk team members, ensuring adherence to workflows and service standards.
• Process & Procedure Management: Maintain and improve scheduling, check-in/check-out, and patient flow processes.
• Staff Coordination: Assign tasks, monitor performance, and provide coaching to foster a collaborative and efficient work environment.
• Problem Solving: Address operational challenges promptly and effectively, ensuring minimal disruption to patient care.
• Communication: Serve as the primary liaison between front desk staff, clinical teams, and management.
• Compliance: Ensure adherence to organizational policies, privacy regulations, and quality standards.

Skills

Oral & written communication

Leadership

Organization

Problem solving

Coordination

Education

Medical office experience or education

LSS knowledge

Tools

Meditech

Epic

Job description

Porter ObGyn in Middlebury, VT seeks a Lead Coordinator to supervise front desk operations and optimize patient flow in a busy practice serving 100+ patients daily across 12 providers. You will lead front desk staff, oversee scheduling and check-in/out processes, coach teams, and partner with clinical and management to improve service quality while maintaining compliance and privacy standards.

Candidates should have at least one year of medical office experience; knowledge of EHR systems such as