Lead, Commercial Analytics & Credit Operations

KeyBank; Columbus (OH); Hybrid; USD 96,000 - 181,000; Full time

Job summary

KeyBank is seeking a Commercial Analyst Lead to direct a team of Middle Market Commercial Analysts supporting the Sales Leaders and Relationship Managers with sales and lending activities. The CA Lead will oversee workflow, ensure accuracy, and collaborate with Credit and Underwriting to implement improvements.

The role requires leadership experience and strong credit analysis capabilities, with a Bachelor's degree preferred.

Qualifications

• Bachelor's Degree preferred.
• Minimum of 5 years of commercial banking experience (credit structuring & analysis, sales functions, risk assessment, knowledge of commercial banking products, services & technology).
• Minimum of 5 years working in Credit Structuring & Financial Analysis (preferred).
• Minimum of 1 year Leadership Experience (required).
• Excellent knowledge of commercial loan and deposit documentation (required).

Responsibilities

• Directly interact with Regional Sales Executive, Commercial Sales Leaders, and Relationship Managers on in market sales strategy and support.
• Provide direction and drive accountability for results for Commercial Analysts.
• Ensure proper use of systems for client service and risk management.
• Monitor and Audit Commercial Analyst workflow per process and procedures.
• Review Commercial Analyst outputs for consistency and accuracy.
• Hire, onboard and train new Commercial Analysts to meet credit acumen requirements.
• Conduct regular performance coaching and annual reviews.
• Partner with BGPM and HR for ongoing CA skill assessments and training.
• Serve as the central point of contact for CA day-to-day responsibilities.
• Communicate changes in processes, policies, or role-related topics.
• Collaborate with partners to identify improvements in credit and underwriting processes.
• Plan and manage staff and controllable expenses.
• Travel periodically to meet with CAs and Relationship Teams.
• Comply with KeyBank policies and procedures and act professionally at all times.

Skills

Collaboration

Critical Thinking

Adaptability

Empathy

Education

Bachelor's Degree

Job description

KeyBank is seeking a Commercial Analyst Lead to direct a team of Middle Market Commercial Analysts supporting the Sales Leaders and Relationship Managers with sales and lending activities. The CA Lead will oversee workflow, ensure accuracy, and collaborate with Credit and Underwriting to implement improvements.

The role requires leadership experience and strong credit analysis capabilities, with a Bachelor's degree preferred.