Lead, Commercial Analytics & Team Development

KeyBank; Plymouth Township (PA); On-site; USD 96,000 - 181,000; Full time

Job summary

KeyBank seeks a Commercial Analyst Team Lead to guide a high-performing group of Commercial Analysts supporting leaders and relationship managers. You will recruit, mentor, and develop talent while managing a subset of client and credit activities to maintain expertise and best practices.

You’ll collaborate with Sales, Credit, and Underwriting to align resources, improve processes, and support market growth and client service objectives, while modeling strong risk management and client service

Qualifications

• Bachelor's degree in a relevant field (preferred).
• Minimum of 5 years of commercial middle market banking experience (credit structuring & analysis, sales functions, risk assessment, knowledge of products and services).
• Minimum of 3 years of leadership, supervisory, coaching, or team management experience.
• Strong knowledge of commercial lending products, credit risk assessment, and underwriting principles.
• Experience with complex commercial credit structures and transactions.
• Experience collaborating with Sales, Credit, Underwriting and other stakeholders.

Responsibilities

• Lead, coach, and develop a team of Commercial Analysts to support growth, technical proficiency, and career progression.
• Conduct regular one-on-one meetings to provide coaching, performance feedback, workload guidance, and development support.
• Recruit, hire, onboard, and train Commercial Analysts to ensure successful integration and ongoing development.
• Identify high-potential talent and support succession planning through coaching and mentoring.
• Provide direction and drive accountability for performance, workflow management, and client support activities.
• Serve as a point of contact for day-to-day Commercial Analyst responsibilities (e.g., process questions, system issues).
• Monitor team workload, capacity, and resource allocation to ensure coverage and service levels.
• Review and provide feedback on Commercial Analyst work product for quality and consistency.
• Manage a limited portfolio of commercial banking relationships and credit activities to maintain technical expertise.
• Partner with Commercial Leaders and Relationship Managers on in-market sales strategy and support.
• Provide guidance on complex credit structures and financial analysis; ensure adherence to procedures.

Skills

Leadership

Coaching

Team management

Relationship management

Financial analysis

Credit risk assessment

Communication

Education

Bachelor's Degree (preferred)

Job description

KeyBank seeks a Commercial Analyst Team Lead to guide a high-performing group of Commercial Analysts supporting leaders and relationship managers. You will recruit, mentor, and develop talent while managing a subset of client and credit activities to maintain expertise and best practices.

You’ll collaborate with Sales, Credit, and Underwriting to align resources, improve processes, and support market growth and client service objectives, while modeling strong risk management and client service