Lead Cashier: Elevate Guest Experience & Sales

Ulta Beauty, Inc.; Pennsylvania; Hybrid; USD 17,000 - 22,000; Full time

Job summary

Ulta Beauty, Inc. in Pennsylvania seeks a Lead Cashier to ensure efficient checkout, maintain cashwrap standards, and enhance the guest experience. You will greet guests, handle transactions, and coordinate makeup services and demonstrations to boost sales.

You’ll train new cashiers, support associates, and help meet store goals while upholding Ulta Beauty's policies, cleanliness, and loss-prevention standards. A flexible schedule and strong teamwork are essential.

Qualifications

• High school diploma preferred.
• 2 years of relevant work experience or equivalent combination of education and relevant work experience preferred.
• Proven ability to delegate, multi-task, and problem-solve.
• Demonstrated knowledge and passion for guest service and a competency for selling.
• Experience addressing guests concerns and questions promptly and professionally to deliver exceptional customer service.
• Demonstrated experience in exceeding sales goals and training new hires.

Responsibilities

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, omni-channel, guest loyalty (including credit), and retail shrink as set by Ulta Beauty for the store.
• Ensure that each guest receives exceptional service by providing a guest-friendly environment, which includes greeting and engaging each guest, personalizing service to their needs, and recommending Ulta Beauty products and/or services.
• Courteously handle sales, refunds, and exchanges.
• Ensure each guest receives exceptional service by pairing them with an associate to perform makeup applications, skincare analysis, and product demonstrations to drive sales and the guest service experience.
• Book appointments for and support the execution of services and in-store events that deliver an unrivaled guest experience while delivering on sales goals.

Skills

Customer service

POS proficiency

Communication

Team leadership

Adaptability

Relationship building

Education

High school diploma

Job description

Ulta Beauty, Inc. in Pennsylvania seeks a Lead Cashier to ensure efficient checkout, maintain cashwrap standards, and enhance the guest experience. You will greet guests, handle transactions, and coordinate makeup services and demonstrations to boost sales.

You’ll train new cashiers, support associates, and help meet store goals while upholding Ulta Beauty's policies, cleanliness, and loss-prevention standards. A flexible schedule and strong teamwork are essential.