Last Mile Ops Manager: Route Optimization Leader

RXO, Inc.; Town of Cheektowaga (NY); Vor Ort; USD 70.000 - 75.000; Vollzeit

Benefits dieser Stelle

Competitive pay

401(k) retirement plan

Health benefits

Paid time off

Tuition reimbursement

Zusammenfassung

RXO is seeking a Manager, Last Mile Operations to oversee daily contract carrier activities, optimize routes, and mentor teams across our expansive network. The role focuses on improving delivery efficiency, maintaining schedules, and ensuring safety and compliance across operations.

With 5 years in logistics leadership, you’ll lead hiring, training, performance management, and cross-functional collaboration. This position offers growth opportunities and a competitive compensation package.

Qualifikationen

• 5 years of related logistics and supervisory experience.
• Experience with Microsoft Office such as Word, Outlook, and Excel.

Aufgaben

• Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers.
• Develop and mentor staff to reach goals; train staff on company policies and procedures.
• Carry out managerial responsibilities, including interviewing, hiring, disciplining, and resolving issues.
• Ensure compliance with corporate warehouse policies, procedures, and programs.
• Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems.
• Use route planning software to build efficient delivery routes.
• Manage the dispatch of contract carriers and resolve issues throughout the day.
• Identify problem areas, including restructuring routes to improve operational efficiencies.
• Train and develop contract carriers, and dispatchers to meet and exceed customer expectations.
• Ensure that all work is completed accurately and within established time frame.
• Ensure photos are taken for every job.
• Allocate and request additional resources as needed.

Kenntnisse

Leadership

MS Office

Route planning software

Ausbildung

Bachelor’s degree in business, logistics, or similar

Tools

Route planning software

Microsoft Office

Jobbeschreibung

RXO is seeking a Manager, Last Mile Operations to oversee daily contract carrier activities, optimize routes, and mentor teams across our expansive network. The role focuses on improving delivery efficiency, maintaining schedules, and ensuring safety and compliance across operations.

With 5 years in logistics leadership, you’ll lead hiring, training, performance management, and cross-functional collaboration. This position offers growth opportunities and a competitive compensation package.