Landscape Supply CSR | Growth, Bonuses & Training

Poolcorp; Bend (OR); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Bonuses up to $2,500

Job summary

Horizon Distributors, Inc. in Bend, OR is seeking a Customer Service Representative to greet customers, process orders, and upsell products. You will be the face of the sales center, handling walk-ins and phone orders with a focus on service and profitability for landscape businesses.

The role requires a strong customer-service attitude, clear communication, and the ability to lift up to 75 pounds; forklift certification is preferred. Competitive pay with summer performance bonuses is offered.

Qualifications

• Must have strong customer-service attitude.
• Self-motivated and detail-oriented.
• Thrives in a fast-paced environment serving business owners.
• Clear verbal and written communication; problem solving.
• Ability to lift up to 75 pounds and obtain forklift certification.

Responsibilities

• Greet walk-in and phone customers and assess needs.
• Recommend product solutions, upsell and add-on items.
• Collaborate with team and use resources to showcase Horizon's value.
• Prepare sales orders and assist customers with loading.
• Follow up with customers to generate additional business.
• Resolve complaints professionally and promptly.
• Maintain a clean, organized sales center.
• Assist in receiving, shipping and warehouse duties.

Skills

Customer service

Attention to detail

Clear communication

Team player

Forklift certification

Education

High school diploma or GED

Tools

Forklift operation

Job description

Horizon Distributors, Inc. in Bend, OR is seeking a Customer Service Representative to greet customers, process orders, and upsell products. You will be the face of the sales center, handling walk-ins and phone orders with a focus on service and profitability for landscape businesses.

The role requires a strong customer-service attitude, clear communication, and the ability to lift up to 75 pounds; forklift certification is preferred. Competitive pay with summer performance bonuses is offered.