Landscape Supply Store - Customer Service Rep

Bee Green Recycling & Supply, LLC.; Oakland (CA); On-site; USD 35,000 - 45,000; Full time

Job summary

A landscape supply company in Oakland is seeking an Inside Customer Service Representative to support daily operations at their busy store. The role involves assisting customers both in person and remotely, requiring strong communication skills and attention to detail. Ideal candidates should be organized and adaptable, with a commitment to delivering quality service, and a willingness to learn about various landscaping materials to better assist customers.

Qualifications

• Dependable and service-oriented customer service skills.
• Ability to learn about landscaping materials.
• Professionalism and commitment to excellent customer experience.

Responsibilities

• Assist customers in person, over the phone, and through email.
• Support daily store operations.
• Clearly communicate information about landscaping materials.

Skills

Strong communication skills

Attention to detail

Ability to manage multiple responsibilities

Organizational skills

Adaptability

Job description

Landscape Supply Customer Service Representative

We are seeking a dependable and service-oriented Inside Customer Service Representativeto join our team in our busy landscape supply store. This position plays a key role in supporting daily operations by assisting customers in person, over the phone, and through email. The ideal candidate will demonstrate strong communication skills, attention to detail, and the ability to manage multiple responsibilities in a fast-paced retail environment.

Success in this position requires the ability to learn about landscaping materials, such as soil, rock, mulch, hardscape installation and irrigation supplies, and to clearly communicate that information to customers to support their purchasing decisions. As the first point of contact for many of our customers, this role requires professionalism, accuracy, and a commitment to delivering an excellent customer experience. If you are organized, adaptable, and dedicated to quality service, we encourage you to apply.