Landscape Supply Customer Success Pro

Poolcorp; Clovis (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Employee stock purchase plan

Job summary

Horizon Distributors, Inc. in California is hiring a Customer Service Representative (CSR) to greet customers, advise on landscape products and process orders. You will upsell, load merchandise and resolve issues while delivering excellent service in a fast-paced environment.

The position offers pay of $20.00–$24.00 per hour, with performance bonuses up to $2,500 in the summer, and a comprehensive benefits package. Apply today to join a team focused on helping landscape pros grow their business.

Qualifications

• Strong customer-service attitude.
• Self-motivated and detail-oriented.
• Thrives in a fast-paced environment serving business owners.
• Clear written and spoken communication; problem solving.
• Cooperative, dependable team player.
• Good computer and record-keeping skills; learn new systems.

Responsibilities

• Greet walk-in and phone customers and understand needs.
• Recommend product solutions and upsell to increase profitability.
• Collaborate with team and use company resources to sell Horizon's value.
• Prepare sales orders and assist customers in loading merchandise.
• Make follow-up calls to generate new business opportunities.
• Resolve customer complaints professionally and promptly.
• Keep sales center clean, organized and stocked.
• Assist in receiving, shipping and warehouse duties.

Skills

Customer service

Upselling

Communication

Team player

Computer skills

Education

High school diploma or GED

Tools

Forklift certification

POS systems

Job description

Horizon Distributors, Inc. in California is hiring a Customer Service Representative (CSR) to greet customers, advise on landscape products and process orders. You will upsell, load merchandise and resolve issues while delivering excellent service in a fast-paced environment.

The position offers pay of $20.00–$24.00 per hour, with performance bonuses up to $2,500 in the summer, and a comprehensive benefits package. Apply today to join a team focused on helping landscape pros grow their business.