Landscape Supply Customer Success & Sales Specialist

SiteOne Landscape Supply; Round Rock (TX); On-site; USD 2,066,000 - 2,893,000; Full time

Benefits offered by this job

Competitive Compensation

Medical, Dental and Vision plans

Paid Time Off, Paid Holidays

DailyPay available!

401k with company match

Tuition Reimbursement

Lucrative Associate Referral Program

Company Apparel and Work Boot Vouchers

Opportunity for Advancement

Paid Training and Business Certs

Free Counseling Services/Employee AAP

Life Insurance and Short- and Long‑Orn

Product Discounts

Most Branches never work Sundays!

Job summary

SiteOne Landscape Supply in Round Rock, TX, is hiring a Customer Sales & Service Representative to deliver exceptional service to commercial and residential customers in the green industry. You will manage orders, assist with in-person, phone, and online support, and help grow sales through proactive customer engagement.

Work with branch leadership to adopt new technologies and processes, support merchandising and inventory tasks, and contribute to a safe, productive store environment.

Qualifications

• Minimum of 1 year experience in a retail or wholesale setting.
• Excellent customer service skills
• Green industry experience or knowledge of landscape, nursery, or irrigation product a plus
• Ready and willing to learn and adopt new technologies and ways of working
• Ability to think quickly and make sound decisions
• Inventory management experience helpful
• Must be able to lift a minimum of 50 pounds
• High school diploma or equivalent preferred

Responsibilities

• Demonstrate exceptional customer service to all SiteOne customers
• Cultivate and manage strong relationships with customers
• Assist customers with their questions and needs, either in person, via the phone or through online ordering
• Pull and prepare inventory orders for customer pick up or delivery
• Proactively identify and capitalize on opportunities to grow sales with current and potential customers
• Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
• Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

Skills

Customer service

Retail experience

Green industry

Tech adoption

Decision making

Inventory mgmt

Lifting 50 lbs

HS diploma

Education

High school diploma or equivalent

Job description

SiteOne Landscape Supply in Round Rock, TX, is hiring a Customer Sales & Service Representative to deliver exceptional service to commercial and residential customers in the green industry. You will manage orders, assist with in-person, phone, and online support, and help grow sales through proactive customer engagement.

Work with branch leadership to adopt new technologies and processes, support merchandising and inventory tasks, and contribute to a safe, productive store environment.