Landscape Operations Leader: Growth & Efficiency

Brightview Landscapes Ltd.; Boynton Beach (FL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with employer contributions

Paid holidays

Job summary

BrightView Landscapes, LLC is seeking an Operations Manager to oversee day-to-day branch operations, drive efficiency, safety, and customer service. This role manages staff, resources and workflows to meet financial and operational targets.

You will lead team development, plan labor, manage procurement and inventory, ensure regulatory compliance, track KPIs using BrightPath and Power BI, and coordinate with other departments to deliver high-quality work.

Qualifications

• Associate’s or Bachelor’s degree in landscape or business-related field, or equivalent experience.
• 7 years of experience in the construction or landscaping industry.
• 2–3 years of management experience within the landscape or service industry.
• Working knowledge of Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and company systems like FSM, Arbor Notes, BrightPath, and MFP/WAR calls.
• Bilingual in English and Spanish preferred.
• Effective written and oral communication skills.
• Ability to create and foster a team-oriented environment.

Responsibilities

• Process Improvement and Efficiency: Analyze operational processes and workflows, identify inefficiencies, and implement changes to enhance productivity, quality, and cost-effectiveness.
• Team Leadership and Development: Supervise, train, and develop staff, conduct performance evaluations, foster a positive work environment, and address team issues promptly.
• Forecasting and Labor Management: Execute weekly and monthly labor planner, monitor expenses, allocate resources efficiently, and ensure the branch operates within forecasted labor hours/dollars.
• Procurement and Inventory Management: Source products from preferred vendors, manage inventory levels to meet demand without overstocking, procurement and vendor deliveries.
• Safety, Compliance and Risk Management: Ensure operations comply with industry regulations, enforce company safety standards, identify risks and implement mitigations, maintain safety documentation.
• Reporting and Performance Metrics: Track and report KPIs using BrightPath, Power BI, Leadr and other systems to drive improvement.
• Customer Service, Satisfaction, and Jobsite Quality: Ensure high customer satisfaction and jobsite quality; address issues and improve experience.
• Project Management: Lead operational projects, ensuring timely delivery within scope and goals.
• Resource Planning: Oversee staffing, equipment and technology; plan for future needs and capacity.
• Collaboration and Communication: Partner with internal departments and vendors to implement operations strategies.

Skills

Leadership

Project management

Communication

Data analysis / KPI tracking

Bilingual: English & Spanish

Education

Associate or Bachelor’s degree in landscape or business

Tools

BrightPath

Power BI

Leadr

FSM

Arbor Notes

MFP/WAR calls

Job description

BrightView Landscapes, LLC is seeking an Operations Manager to oversee day-to-day branch operations, drive efficiency, safety, and customer service. This role manages staff, resources and workflows to meet financial and operational targets.

You will lead team development, plan labor, manage procurement and inventory, ensure regulatory compliance, track KPIs using BrightPath and Power BI, and coordinate with other departments to deliver high-quality work.