Landscape Account Manager — Growth & Client Success

Brightvie; Puyallup (WA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401k contributions

Paid holidays

Job summary

BrightView Landscapes, LLC is seeking an Account Manager to serve as the primary contact for a portfolio of landscape maintenance clients, building long-term relationships that promote satisfaction, retention, and ancillary sales. This role oversees field operations and drives service delivery across sites.

The position focuses on identifying upsell opportunities, preparing accurate estimates, delivering timely proposals, and coordinating with operations to meet quality expectations.

Qualifications

• Bachelor’s or Associate’s degree in a business-related field or equivalent customer-service/management experience.
• Minimum 3 years in customer service, management, and leadership, preferably in landscaping.
• Strong written and verbal communication skills.
• Demonstrated leadership and coaching abilities.
• Ability to foster collaboration and teamwork.

Responsibilities

• Identify and pursue opportunities to sell ancillary services to existing clients.
• Develop accurate estimates and takeoffs for new and existing clients as needed.
• Deliver timely bid proposals and designs for enhancement projects.
• Build and maintain strong long-term client relationships and ensure satisfaction.
• Ensure timely account renewals within the client portfolio.
• Coordinate with the Operations Manager to ensure service delivery meets expectations.

Skills

Customer relationships

Leadership

Communication skills

Teamwork

Account management

Education

Associate’s or Bachelor’s degree in business-related field

Equivalent experience in customer-focused service industry

Tools

CRM software

Microsoft Office

Job description

BrightView Landscapes, LLC is seeking an Account Manager to serve as the primary contact for a portfolio of landscape maintenance clients, building long-term relationships that promote satisfaction, retention, and ancillary sales. This role oversees field operations and drives service delivery across sites.

The position focuses on identifying upsell opportunities, preparing accurate estimates, delivering timely proposals, and coordinating with operations to meet quality expectations.