Landscape Account Manager: Growth & Client Success

BrightView; Florida; Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401k with employer contributions

Paid holidays

Tuition reimbursement

Paid time off

Résumé du poste

BrightView is seeking an Account Manager to serve as the primary contact for a portfolio of landscape maintenance clients and to oversee field operations. The role focuses on building long-term relationships to promote client satisfaction, retention, and additional services.

You will identify enhancement opportunities, prepare estimates, deliver bid proposals, and coordinate with the Operations Manager to ensure service delivery meets expectations.

Qualifications

• Associate’s or Bachelor’s degree in a business-related field or equivalent experience in a customer-focused service industry.
• Minimum 3 years of experience in customer service, management, and leadership in landscaping or local market.
• Strong written and verbal communication skills.
• Demonstrated leadership and coaching abilities.
• Ability to foster collaboration and teamwork.

Responsabilités

• Identify opportunities to sell ancillary (enhancement) services to existing clients.
• Develop accurate estimates and takeoffs for new and existing clients as needed.
• Deliver timely bid proposals and designs for enhancement projects.
• Generate referrals from existing client base and communicate leads to Business Developer.
• Build and maintain long-term client relations across all contacts.
• Conduct regular site walkthroughs to ensure quality and service expectations.
• Lead resolution of client concerns or issues and ensure renewals.

Connaissances

Customer service

Leadership

Written communication

Verbal communication

Team collaboration

Formation

Associate or Bachelor’s in business field

Description du poste

BrightView is seeking an Account Manager to serve as the primary contact for a portfolio of landscape maintenance clients and to oversee field operations. The role focuses on building long-term relationships to promote client satisfaction, retention, and additional services.

You will identify enhancement opportunities, prepare estimates, deliver bid proposals, and coordinate with the Operations Manager to ensure service delivery meets expectations.