Landscape Account Manager - Growth & Client Success

PCM Services; Beltsville (MD); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401(k) Match

Paid Time Off

Tuition Reimbursement

Employee Referral Program

Career Growth

Job summary

PCM Services, a growing commercial contractor serving the DC/Baltimore Metro area, seeks a Landscape Account Manager to own and grow a portfolio of commercial properties through consultative selling and proactive service.

You will partner with operations and sales to ensure every site reflects well on the client and PCM, building long-term relationships and driving growth across landscaping, snow, paving, waterproofing, and restoration services.

Qualifications

• 5+ years of successful sales or account management experience, preferably in a related industry.
• Strong customer-service mindset with proactive problem-solving approach.
• Collaborative across sales, operations, and account teams to achieve client outcomes.
• Demonstrated ownership of multi-site accounts and responsibilities.

Responsibilities

• Serve as primary contact for a portfolio of commercial clients, building trust-based relationships.
• Anticipate client needs, visit sites monthly, flag issues, and propose solutions.
• Ensure PCM work meets high-quality standards in coordination with ops teams.
• Grow accounts by identifying expansion opportunities across client portfolios.
• Develop client-specific solutions using PCM's broad service suite.
• Create and execute account plans aligned with growth goals.
• Collaborate with Account Management, Estimating, and Operations teams for proposals and scheduling.
• Represent PCM at industry events to raise market presence.
• Meet or exceed sales and retention targets.

Skills

Sales/Account Mgmt

Customer service mindset

Collaborative style

Account ownership

Time management

Education

Bachelor's degree

Tools

Microsoft Word

Excel

PowerPoint

Job description

PCM Services, a growing commercial contractor serving the DC/Baltimore Metro area, seeks a Landscape Account Manager to own and grow a portfolio of commercial properties through consultative selling and proactive service.

You will partner with operations and sales to ensure every site reflects well on the client and PCM, building long-term relationships and driving growth across landscaping, snow, paving, waterproofing, and restoration services.