Landscape Account Manager - Growth & Client Success

PCM Services

Beltsville (MD)

On-site

USD 80,000 - 110,000

Full time

8 days ago
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Benefits offered by this job

Health Insurance
Dental Insurance
Vision Insurance
401(k) Match
Paid Time Off
Tuition Reimbursement
Employee Referral Program
Career Growth

Job summary

PCM Services, a growing commercial contractor serving the DC/Baltimore Metro area, seeks a Landscape Account Manager to own and grow a portfolio of commercial properties through consultative selling and proactive service.

You will partner with operations and sales to ensure every site reflects well on the client and PCM, building long-term relationships and driving growth across landscaping, snow, paving, waterproofing, and restoration services.

Qualifications

  • 5+ years of successful sales or account management experience, preferably in a related industry.
  • Strong customer-service mindset with proactive problem-solving approach.
  • Collaborative across sales, operations, and account teams to achieve client outcomes.
  • Demonstrated ownership of multi-site accounts and responsibilities.

Responsibilities

  • Serve as primary contact for a portfolio of commercial clients, building trust-based relationships.
  • Anticipate client needs, visit sites monthly, flag issues, and propose solutions.
  • Ensure PCM work meets high-quality standards in coordination with ops teams.
  • Grow accounts by identifying expansion opportunities across client portfolios.
  • Develop client-specific solutions using PCM's broad service suite.
  • Create and execute account plans aligned with growth goals.
  • Collaborate with Account Management, Estimating, and Operations teams for proposals and scheduling.
  • Represent PCM at industry events to raise market presence.
  • Meet or exceed sales and retention targets.

Skills

Sales/Account Mgmt
Customer service mindset
Collaborative style
Account ownership
Time management

Education

Bachelor's degree

Tools

Microsoft Word
Excel
PowerPoint

Job description

PCM Services, a growing commercial contractor serving the DC/Baltimore Metro area, seeks a Landscape Account Manager to own and grow a portfolio of commercial properties through consultative selling and proactive service.

You will partner with operations and sales to ensure every site reflects well on the client and PCM, building long-term relationships and driving growth across landscaping, snow, paving, waterproofing, and restoration services.

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