Landscape Account Manager — Grow & Retain Commercial Clients

Risus Talent Partners; Indianapolis (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Risus Talent Partners is seeking an Account Manager to oversee a portfolio of commercial landscape maintenance clients. The role is relationship-driven and field-based, focused on client satisfaction, retention, and expanding services.

The ideal candidate will be a strong communicator and leader who enjoys working directly with clients, coordinating field operations, and driving business results. The position involves site visits, proposals, and cross-functional collaboration with operations and

Qualifications

• Associate's or Bachelor's degree in Business or a related field, or equivalent industry experience.
• At least 3 years of experience in customer service, account management, operations, or leadership.
• Experience in landscaping, grounds maintenance, or a related service industry strongly preferred.
• Strong written and verbal communication skills.
• Demonstrated ability to lead, coach, and collaborate with teams.
• Strong relationship-building, problem-solving, and organizational skills.
• Ability to manage multiple priorities in a fast-paced, customer-facing environment.
• Comfortable working in both office and outdoor field environments, including regular site visits.

Responsibilities

• Manage and develop long-term relationships with an assigned portfolio of landscape maintenance clients.
• Identify and pursue opportunities to sell additional services and enhancement projects to existing clients.
• Prepare estimates, takeoffs, proposals, and designs for enhancement projects.
• Conduct regular client site visits and walkthroughs to ensure quality and service expectations are met.
• Partner with operations leadership to coordinate service delivery and resolve client concerns.
• Proactively identify site improvement opportunities and recommend solutions.
• Drive account renewals, client retention, and referrals.
• Support the hiring, training, and development of field crews.
• Monitor account profitability, gross margins, and accounts receivable.
• Maintain accurate client records, documentation, and activity within the CRM.
• Collaborate with branch leadership on operational goals and overall business performance.
• Promote a safe, collaborative, and customer-focused work environment.

Skills

Communication

Relationship management

Leadership

CRM software

Organizational skills

Education

Business degree or equivalent

Tools

CRM (Salesforce)

Job description

Risus Talent Partners is seeking an Account Manager to oversee a portfolio of commercial landscape maintenance clients. The role is relationship-driven and field-based, focused on client satisfaction, retention, and expanding services.

The ideal candidate will be a strong communicator and leader who enjoys working directly with clients, coordinating field operations, and driving business results. The position involves site visits, proposals, and cross-functional collaboration with operations and