Landscape Account Manager | Client Care & Snow Ops

Schill Landscaping and Lawn Care Services LLC; Kentucky; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus commission

Health benefits

401(k)

Company vehicle

Laptop

Phone

Job summary

Schill Grounds Management is seeking an Account Manager/Client Care Specialist to oversee client accounts, retention, and sales of maintenance and snow contracts. You will coordinate with production, plan visits, and drive customer satisfaction while supervising crews and expanding service offerings.

The role includes winter snow responsibilities and requires strong communication, organization, and a proactive, team-oriented approach.

Qualifications

• Previous CRM experience using LMN or Aspire.
• Valid driver’s license with record acceptable to meet fleet insurance requirements.
• Previous Account Manager experience and sales experience within the green industry, preferred.
• Must be able to pass a drug and alcohol test.
• Degree in landscape management, horticulture, or equivalent experience.
• 5 years of experience with landscape maintenance.
• Certified Landscape Professional or Certified Landscape Technician, preferred.

Responsibilities

• Introduce and meet with new and existing clients to sell commercial landscape maintenance contracts, enhancement services, and snow removal contracts.
• Prepare estimates and proposals for presentation to clients.
• Make daily customer site visits, and regular phone contact to ensure quality services and customer satisfaction.
• Direct landscape crews on maintenance service orders, with a detailed and planned approach.
• Consistently offer additional services to customers, to educate and build customer confidence regarding the enhancement of their landscape investment.
• Schedule and plan daily activities. Meet regularly with the Branch Manager and Operations teams to review progress, sales goals and performance.
• Follow all company policies and procedures.
• Perform any other duties as assigned.

Skills

Landscape maintenance

Plant knowledge

Installation standards

Communication skills

Project management

Organizational skills

Interpersonal skills

Self-motivation

Teamwork

Education

Landscape management degree

Horticulture degree

Equivalent experience

Tools

LMN

Aspire

Job description

Schill Grounds Management is seeking an Account Manager/Client Care Specialist to oversee client accounts, retention, and sales of maintenance and snow contracts. You will coordinate with production, plan visits, and drive customer satisfaction while supervising crews and expanding service offerings.

The role includes winter snow responsibilities and requires strong communication, organization, and a proactive, team-oriented approach.