Strategic Landscape Accounts Manager & Client Care Leader

Schill Landscaping and Lawn Care Services LLC; West Goshen (PA); On-site; USD 65,000 - 85,000; Full time

Job summary

Schill Landscaping and Lawn Care Services LLC in West Chester, PA is seeking an Account Manager/Client Care Specialist to manage client accounts, drive retention, and grow the business through contract sales and service enhancements. This role coordinates with the production team to ensure high-quality results and supports snow operations in winter.

The ideal candidate will have strong communication, sales, and relationship-building skills, plus landscape maintenance experience and CRM

Qualifications

• Knowledge of landscape maintenance standards and plant materials
• Excellent written and verbal communication with clients and coworkers
• Strong project management and organizational abilities
• Positive attitude and ability to work in a team environment
• Self-motivated and highly organized
• Excellent interpersonal skills and client-facing demeanor

Responsibilities

• Introduce and meet with clients to sell landscape maintenance, enhancement, and snow contracts
• Prepare estimates and proposals for clients
• Visit client sites daily and maintain regular phone contact for satisfaction
• Direct crews on maintenance service orders with careful planning
• Offer additional services to educate and grow client landscape investments
• Schedule daily activities and coordinate with Branch Manager and Operations
• Follow company policies and perform any other duties as assigned

Skills

Landscape maintenance knowledge

Communication skills

Project management

Organizational skills

Interpersonal skills

Self-motivation

Teamwork

Education

Degree in landscape management or horticulture

Certified Landscape Professional

Certified Landscape Technician

Tools

CRM systems

Microsoft Office

Job description

Schill Landscaping and Lawn Care Services LLC in West Chester, PA is seeking an Account Manager/Client Care Specialist to manage client accounts, drive retention, and grow the business through contract sales and service enhancements. This role coordinates with the production team to ensure high-quality results and supports snow operations in winter.

The ideal candidate will have strong communication, sales, and relationship-building skills, plus landscape maintenance experience and CRM