Landscape Account Manager

Schill Landscaping and Lawn Care Services LLC; Kentucky; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus commission

Health benefits

401(k)

Company vehicle

Laptop

Phone

Job summary

Schill Grounds Management is seeking an Account Manager/Client Care Specialist to oversee client accounts, retention, and sales of maintenance and snow contracts. You will coordinate with production, plan visits, and drive customer satisfaction while supervising crews and expanding service offerings.

The role includes winter snow responsibilities and requires strong communication, organization, and a proactive, team-oriented approach.

Qualifications

• Previous CRM experience using LMN or Aspire.
• Valid driver’s license with record acceptable to meet fleet insurance requirements.
• Previous Account Manager experience and sales experience within the green industry, preferred.
• Must be able to pass a drug and alcohol test.
• Degree in landscape management, horticulture, or equivalent experience.
• 5 years of experience with landscape maintenance.
• Certified Landscape Professional or Certified Landscape Technician, preferred.

Responsibilities

• Introduce and meet with new and existing clients to sell commercial landscape maintenance contracts, enhancement services, and snow removal contracts.
• Prepare estimates and proposals for presentation to clients.
• Make daily customer site visits, and regular phone contact to ensure quality services and customer satisfaction.
• Direct landscape crews on maintenance service orders, with a detailed and planned approach.
• Consistently offer additional services to customers, to educate and build customer confidence regarding the enhancement of their landscape investment.
• Schedule and plan daily activities. Meet regularly with the Branch Manager and Operations teams to review progress, sales goals and performance.
• Follow all company policies and procedures.
• Perform any other duties as assigned.

Skills

Landscape maintenance

Plant knowledge

Installation standards

Communication skills

Project management

Organizational skills

Interpersonal skills

Self-motivation

Teamwork

Education

Landscape management degree

Horticulture degree

Equivalent experience

Tools

LMN

Aspire

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Landscape Account Manager

2 days ago Requisition ID: 1637

Job Summary

An Account Manager/Client Care Specialist is responsible for client account management, including client retention, enhancement sales, new contract sales, business development, production layout and overview. This position will also ensure total client satisfaction while assisting the production department to produce the jobs using horticulturally correct and time-productive methods. This position will have winter responsibilities with our snow operations team. All employees are expected to carry out the company’s purpose and demonstrate our core values.

• Competitive base salary with bonus commission incentives
• Competitive full health benefit package; medical, dental, vision, life insurance, Short Term Disability, and more!
• 401(k) with company match.
• Company vehicle for business use.
• Laptop and Company Phone.

As an Account Manager/Client Care Specialist at Schill Grounds Management, you must be able to perform the following essential functions of the job:

• Introduce and meet with new and existing clients to sell commercial landscape maintenance contracts, enhancement services, and snow removal contracts.
• Prepare estimates and proposals for presentation to clients.
• Make daily customer site visits, and regular phone contact to ensure quality services and customer satisfaction.
• Direct landscape crews on maintenance service orders, with a detailed and planned approach.
• Consistently offer additional services to customers, to educate and build customer confidence regarding the enhancement of their landscape investment.
• Schedule and plan daily activities. Meet regularly with the Branch Manager and Operations teams to review progress, sales goals and performance.
• Follow all company policies and procedures.
• Perform any other duties as assigned.

JOB SKILLS AND PERSONAL CHARACTERISTICS

• Expert knowledge of landscape maintenance standards, knowledge of plant material and installation standards
• Exceptional communication skills, written and verbal with co-workers and clients
• Project management and organizational skills
• Positive attitude and prepared to work in a cooperative team environment
• Self-motivated, highly organized style
• Excellent interpersonal skills, outgoing personality

POSITION REQUIREMENTS

Previous CRM experience using LMN or Aspire is preferred

Valid driver’s license with record acceptable to meet fleet insurance requirements

Previous Account Manager experience and sales experience within the green industry, preferred

Must be able to pass a drug and alcohol test

Degree in landscape management, horticulture, or equivalent experience

5 years of experience with landscape maintenance

Certified Landscape Professional or Certified Landscape Technician, preferred

WORK CONDITIONS

Employees in this position should be able and willing to drive or travel locally as needed. Schedules for this position may vary and may require flexibility to work extended hours and/or weekends. Potential work hours during the snow season include nighttime, weekends, and holidays to participate in snow removal activities. This position will require working outdoors in various weather conditions, including rain, snow, sun, extreme cold, or heat.