Landscape Account Manager: Build Client Relationships

BrightView Landscapes; Parker (CO); Hybrid; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401k with employer contributions

6–9 company paid holidays per year

Paid time off for vacation/sick leave

Tuition reimbursement

Job summary

BrightView Landscapes, LLC in Parker, CO is seeking an Account Manager to be the primary contact for a portfolio of landscape maintenance clients, overseeing field operations and driving client satisfaction. You will identify opportunities to upsell ancillary services, develop estimates, deliver bids, and build long-term relationships through site visits and clear communication.

This role requires leadership, strong written and verbal skills, and the ability to coordinate with the Operations

Qualifications

• Associate’s or Bachelor’s degree in a business-related field or equivalent experience in a customer-focused service industry
• Minimum 3 years of experience in customer service, management, and leadership in landscaping or local marketplace
• Strong written and verbal communication skills
• Demonstrated leadership and coaching abilities
• Ability to foster collaboration and teamwork

Responsibilities

• Identify and pursue opportunities to sell ancillary services to existing clients within the portfolio
• Develop accurate estimates and takeoffs for both new and existing clients as needed
• Deliver timely bid proposals and designs for enhancement projects
• Generate referrals from existing client base and communicate leads to Business Developer
• Build and maintain strong long-term relations with clients
• Conduct regular site walkthroughs with clients to ensure quality and service expectations are met
• Lead and facilitate the resolution of client concerns or issues
• Ensure timely account renewals within the assigned client portfolio
• Proactively assess and address site enhancement needs during visits
• Collaborate with the Operations Manager to ensure service delivery meets or exceeds expectations
• Schedule regular site visits with the Operations Manager for quality reviews
• Support hiring, training, and coaching of field crews for the assigned portfolio
• Promote and enforce safety policies and procedures
• Ensure branch financial goals are met by maintaining acceptable gross margins
• Assist the Branch Manager in overall leadership of the branch
• Maintain proper account documentation and notes in the CRM system
• Monitor and maintain satisfactory accounts receivable levels
• Coordinate with the Branch Administrator to keep client records current
• Perform additional duties as assigned by the Branch Manager

Skills

Leadership

Communication

Teamwork

Customer service

Education

Bachelor’s degree in business-related field

Associate’s degree in business-related field

Job description

BrightView Landscapes, LLC in Parker, CO is seeking an Account Manager to be the primary contact for a portfolio of landscape maintenance clients, overseeing field operations and driving client satisfaction. You will identify opportunities to upsell ancillary services, develop estimates, deliver bids, and build long-term relationships through site visits and clear communication.

This role requires leadership, strong written and verbal skills, and the ability to coordinate with the Operations