Labor & Delivery Patient Care Coordinator I

The University of Texas Medical Branch; Galveston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The University of Texas Medical Branch (UTMB Health) seeks a Patient Services Specialist I to enhance the patient experience by coordinating clerical and medical activities, handling patient registration, and facilitating access to UTMB services for new and returning patients.

Responsibilities include delivering high level customer service, scheduling, informing patients about billing, obtaining third party coverage, and maintaining confidentiality in a hospital/clinic setting.

Qualifications

• Associate degree or equivalent combination of education and experience.
• Experience in customer service and coordination in a clinical setting preferred.
• Ability to handle patient information with confidentiality.

Responsibilities

• Provide high level customer service in all patient interactions.
• Coordinate clerical and medical activities and register patients.
• Educate patients about billing, obtain third party information, and pre-register.
• Arrange future appointments, track referrals, and ensure timely dispositions.

Skills

Customer service

Communication

Problem solving

Education

Associate's degree

Tools

Excel

Word

Database management

Job description

The University of Texas Medical Branch (UTMB Health) seeks a Patient Services Specialist I to enhance the patient experience by coordinating clerical and medical activities, handling patient registration, and facilitating access to UTMB services for new and returning patients.

Responsibilities include delivering high level customer service, scheduling, informing patients about billing, obtaining third party coverage, and maintaining confidentiality in a hospital/clinic setting.