Patient Access & Care Coordinator

The University of Texas Medical Branch; Galveston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The Patient Services Specialist I role at UTMB Health focuses on delivering a positive patient experience by exceeding expectations in customer service and patient care. The position coordinates clerical and medical activities of a healthcare team, handles patient registration, and facilitates access to UTMB services for new and returning patients.

Associate degree is required, with consideration given to an equivalent education/experience combination.

Qualifications

• Associate degree or equivalent combination of education and experience.
• Relevant to role experience may be considered in lieu of degree.
• BLS certification within 90 days of hire and maintained during employment.

Responsibilities

• Coordinate clerical and medical activities of the healthcare team.
• Manage patient registration activities and access to UTMB services for new and returning patients.
• Deliver a positive patient experience through customer service and care.

Skills

Customer service

Clerical coordination

Healthcare teamwork

Education

Associate degree

Tools

BLS Certification

Job description

The Patient Services Specialist I role at UTMB Health focuses on delivering a positive patient experience by exceeding expectations in customer service and patient care. The position coordinates clerical and medical activities of a healthcare team, handles patient registration, and facilitates access to UTMB services for new and returning patients.

Associate degree is required, with consideration given to an equivalent education/experience combination.