Label Solutions Account Manager – East Coast

Heidelberg USA, Inc.; Kennesaw (GA); Remote; USD 100,000 - 200,000; Full time

Benefits offered by this job

Company vehicle allowance or company‑s

Travel throughout assigned territory (

Participation in industry trade shows,

Job summary

The Heidelberg USA, Inc. is seeking a Sales Account Manager, Labels, to cover the East Coast and build strong relationships with existing and prospective customers.

This role specializes in Gallus label production technologies, including digital and flexographic presses, workflow software, and inspection systems. As a consultative sales professional, you will understand production requirements, operational challenges, and growth objectives, developing customized solutions that improve

Qualifications

• Bachelor's degree in Business, Marketing, Printing Technology, Engineering, or related field preferred.
• Minimum 3-5 years of business-to-business sales experience, preferably within the printing, label, packaging, converting, or capital equipment industries.
• Experience selling capital equipment, production technologies, workflow software, or manufacturing solutions preferred.
• Knowledge of label printing processes, digital printing technologies, flexographic printing, converting equipment, or packaging production is highly desirable.
• Ability to acquire and maintain detailed technical and application knowledge of Gallus label products and solutions.
• Strong consultative selling, negotiation, and relationship-building skills.
• Demonstrated success in managing complex sales cycles involving multiple decision makers.

Responsibilities

• Identify and qualify prospective label converters, packaging printers, commercial printers entering the label market, and other target customers within the assigned territory through networking and industry research.
• Develop and maintain strong, long-term customer relationships by understanding label production workflows and business objectives.
• Promote the Gallus portfolio of label solutions, including digital and flexographic label presses, workflow automation solutions, inspection technologies, and ancillary production equipment.
• Conduct comprehensive needs assessments and production evaluations to recommend equipment, software, and workflow solutions that improve operational efficiency and profitability.
• Serve as a trusted advisor by providing application expertise, market insights, and recommendations tailored to customer-specific label and packaging production requirements.
• Develop and execute territory business plans and strategic account plans targeting key label converters and growth opportunities.
• Achieve or exceed annual sales objectives for label presses, equipment upgrades, software solutions, service agreements, and related product offerings.
• Build and maintain a robust sales pipeline utilizing Heidelberg's CRM platform and sales management processes.
• Prepare and deliver compelling presentations, equipment demonstrations, ROI analyses, and business proposals to executive, operational, and production stakeholders.
• Coordinate resources across sales, product management, applications, service, and executive leadership teams to support complex capital equipment sales opportunities.
• Act as the primary customer contact throughout the sales process, ensuring a seamless experience from prospecting through installation and post-sale follow-up.
• Conduct regular customer visits to maintain market visibility and identify new opportunities.
• Negotiate pricing, terms, and contracts in alignment with company policies and approved discount structures.
• Maintain current knowledge of industry trends, competitive technologies, market developments, and Heidelberg label solutions.
• Provide accurate forecasting, opportunity tracking, and pipeline reporting through Heidelberg's CRM and sales reporting systems.
• Represent Heidelberg at trade shows, customer events, industry conferences, and association meetings.

Skills

Consultative Selling

Territory Management

Customer Relationship Management

Negotiation Skills

Presentation Skills

Technical Solution Selling

Cross-Functional Collaboration

Education

Bachelor's degree in Business, Marketing, Printing Technology, Engineering, or related field

Job description

The Heidelberg USA, Inc. is seeking a Sales Account Manager, Labels, to cover the East Coast and build strong relationships with existing and prospective customers.

This role specializes in Gallus label production technologies, including digital and flexographic presses, workflow software, and inspection systems. As a consultative sales professional, you will understand production requirements, operational challenges, and growth objectives, developing customized solutions that improve