Kitchen Team Leader: Customer Experience & Sales

Crate & Barrel; Roseville (CA); Sur place; USD 25 000 - 36 000; Plein temps

Résumé du poste

Crate & Barrel is seeking a Team Leader – Kitchen to drive sales and store excellence by leading and developing the sales team on the floor. You will recruit, train, and mentor associates, including seasonal hires, to deliver an outstanding in-store experience.

You will guide clienteling, Registry support, and store routines while monitoring floor activity, assisting with events, demonstrations, and financial controls. A strong leader on duty mindset is essential.

Qualifications

• 1+ years customer service or retail leadership experience.
• Experience with Microsoft Office, Google applications, computer systems and tablet devices.
• Full-Time roles: open availability to work flexible hours on weekdays, evenings and weekends.

Responsabilités

• Lead designated team and manage associate workload in partnership with Assistant Store Leader.
• Coach associates on performance and maintain a strong visible presence in the department.
• Train and develop associates on product knowledge, selling, customer service, operations, visual standards and procedures.
• Promote sales and act as Leader On Duty (LOD) to support store goals.
• Provide feedback to associates and review business results with the Assistant Store Leader.

Connaissances

Customer service

Retail leadership

Coaching

Communication

Time management

Problem solving

Description du poste

Crate & Barrel is seeking a Team Leader – Kitchen to drive sales and store excellence by leading and developing the sales team on the floor. You will recruit, train, and mentor associates, including seasonal hires, to deliver an outstanding in-store experience.

You will guide clienteling, Registry support, and store routines while monitoring floor activity, assisting with events, demonstrations, and financial controls. A strong leader on duty mindset is essential.