Keyholder: Lead World‑Class Service & Sales

The Paper Store, Inc.; Jenkintown (PA); On-site; USD 17,000 - 25,000; Full time

Job summary

The Paper Store, Inc. is seeking a Key Holder in Jenkintown, PA to drive World Class Service and lead by example on the sales floor. You’ll coach the team, uphold merchandising standards, and support store leadership while engaging customers with enthusiasm.

Responsibilities include opening/closing the store, supervising the sales floor, processing returns, and ensuring accurate POS operations to boost sales and TPS customer loyalty.

Qualifications

• Previous leadership experience in specialty retail.
• Ability to work a flexible schedule including nights and weekends.
• Proficient with POS systems and basic computer tasks.

Responsibilities

• Greet customers and deliver world-class service using TPS methods.
• Coach and supervise team to achieve sales goals and merchandising standards.
• Open and close the store, manage POS operations, and supervise staff.
• Process returns and exchanges while maintaining customer satisfaction.
• Assist with store projects and ensure a clean, organized sales floor.

Skills

Leadership experience

Customer service

Sales coaching

POS systems

Tools

POS systems

Microsoft Office

Job description

The Paper Store, Inc. is seeking a Key Holder in Jenkintown, PA to drive World Class Service and lead by example on the sales floor. You’ll coach the team, uphold merchandising standards, and support store leadership while engaging customers with enthusiasm.

Responsibilities include opening/closing the store, supervising the sales floor, processing returns, and ensuring accurate POS operations to boost sales and TPS customer loyalty.