Keyholder: Lead Sales & Elevate Customer Experience

Torrid; Colonial Heights (VA); Hybrid; USD 19,000 - 21,000; Full time

Benefits offered by this job

Associate discount 50%

401K with Company match

Employee Stock Purchase Program (ESPP)

Tuition reimbursement

Job summary

Torrid in Colonial Heights, VA is seeking a Keyholder to support store management and deliver an exceptional customer experience. You’ll help open/close the store, lead by example in selling and service, and assist with merchandising while maintaining a clean, inviting environment.

This role requires flexible scheduling, including holidays, nights and weekends. Ideal candidates have prior specialty apparel retail management, proven team leadership and strong sales performance, with a passion for

Qualifications

• Previous specialty/apparel retail management experience with proven ability to lead teams to success and proven sales performance.
• Ability to multitask in a fast paced environment while creating an amazing customer experience.
• Retail and fashion are always changing; adapt to schedules and environments.
• Be fashion-focused and stay on top of current trends.

Responsibilities

• Assist store management with daily operations and open/close tasks.
• Lead by example in selling, service, and building customer connections.
• Help implement merchandise strategies while maintaining a clean, inviting store environment.

Skills

Retail management

Sales leadership

Customer service

Multitasking

Flexibility

Job description

Torrid in Colonial Heights, VA is seeking a Keyholder to support store management and deliver an exceptional customer experience. You’ll help open/close the store, lead by example in selling and service, and assist with merchandising while maintaining a clean, inviting environment.

This role requires flexible scheduling, including holidays, nights and weekends. Ideal candidates have prior specialty apparel retail management, proven team leadership and strong sales performance, with a passion for