Keyholder: Lead Sales, Service & Store Ops

Torrid; Conway (AR); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Associate discount 50%

401K with Company match

Employee Stock Purchase Program (ESPP)

Tuition reimbursement

Job summary

Torrid is seeking a Keyholder to support the store management team in opening and closing operations while delivering an amazing shopper experience. You’ll leverage selling skills, product knowledge, and leadership to drive KPI achievement and customer loyalty.

The role requires flexibility for a schedule including holidays, nights, and weekends, with opportunities to lead by example in merchandising and operations. Join a team focused on diverse, inclusive culture and growth.

Qualifications

• Previous specialty apparel retail management experience leading teams to achieve sales goals.
• Ability to multitask in a fast-paced environment while delivering a great customer experience.
• Flexibility to adapt to changing fashion trends, environments, and schedules.
• Fashion-focused with awareness of current trends.

Responsibilities

• In partnership with management team, ensure store is achieving company objectives and KPI goals
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
• Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
• Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
• Ability to work a flexible schedule inclusive of holidays, nights and weekends

Skills

Retail management experience

Job description

Torrid is seeking a Keyholder to support the store management team in opening and closing operations while delivering an amazing shopper experience. You’ll leverage selling skills, product knowledge, and leadership to drive KPI achievement and customer loyalty.

The role requires flexibility for a schedule including holidays, nights, and weekends, with opportunities to lead by example in merchandising and operations. Join a team focused on diverse, inclusive culture and growth.