Keyholder - Retail Leadership & Customer Experience

Torrid; Fairbanks (AK); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Associate discount 50%

401K with company match

Employee Stock Purchase Program

Tuition reimbursement

Sick time

Job summary

Torrid is hiring a Keyholder to support store management and deliver an exceptional shopping experience. You will help lead the sales team, execute merchandise strategies, and ensure daily store operations run smoothly.

Ideal candidates bring apparel retail leadership, a track record of hitting sales targets, and a passion for fashion trends. This role requires flexibility for nights, weekends, and holidays and offers team-based incentives and store discounts.

Qualifications

• Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance.
• Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience.
• Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success.
• Be fashion-focused and stay on top of current trends

Responsibilities

• In partnership with management team, ensure store is achieving company objectives and KPI goals
• Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
• Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
• Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
• Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
• Ability to work a flexible schedule inclusive of holidays, nights and weekends

Skills

Retail management experience

Team leadership

Sales performance

Customer service

Job description

Torrid is hiring a Keyholder to support store management and deliver an exceptional shopping experience. You will help lead the sales team, execute merchandise strategies, and ensure daily store operations run smoothly.

Ideal candidates bring apparel retail leadership, a track record of hitting sales targets, and a passion for fashion trends. This role requires flexibility for nights, weekends, and holidays and offers team-based incentives and store discounts.