Key Lead: On‑Floor Leader for Customer Experience

Abercrombie & Fitch Co.; California; On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Merchandise Discount

Sales Bonus

Career Growth

Training & Development

Global Team

Job summary

Abercrombie & Fitch Co. is seeking a Key Lead to guide Brand Reps and Stock Associates on the sales floor, ensuring a quality in-store experience and driving daily sales. You’ll act as Floor Supervisor, coach teammates, and uphold brand culture.

Responsibilities include opening/closing routines, operating POS, fulfilling OMNI channel orders, maintaining visual displays, analyzing reports, and protecting store assets. Flexible schedule; part-time hours with weekend availability.

Qualifications

• High School Diploma / GED preferred, or equivalent.
• 1 year of retail experience preferred.
• Retail supervisory/management experience not required.
• Experience leading groups or teams preferred.
• Maintain a strong customer focus.
• Demonstrate interpersonal and communication skills.
• Knowledge of current fashion trends; energetic and assertive.
• Take initiative; adaptable and flexible; detail oriented.

Responsibilities

• Perform opening and closing routines.
• Operate register/POS systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Represent the brand and uphold company culture and values.

Skills

Customer focus

Interpersonal skills

Communication skills

Retail leadership

Initiative

Adaptability

Detail orientation

Education

High School Diploma / GED preferred

Tools

POS systems

Job description

Abercrombie & Fitch Co. is seeking a Key Lead to guide Brand Reps and Stock Associates on the sales floor, ensuring a quality in-store experience and driving daily sales. You’ll act as Floor Supervisor, coach teammates, and uphold brand culture.

Responsibilities include opening/closing routines, operating POS, fulfilling OMNI channel orders, maintaining visual displays, analyzing reports, and protecting store assets. Flexible schedule; part-time hours with weekend availability.